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Glassdoor has 2,734 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you. Members get updates like best products for seniors and senior discounts delivered right to their inbox for free. Caregiver visits must be a minimum of four hours in length, and the total weekly hours must be 12 or greater. Home Instead is a leading care network serving over 100,000 older adults each year.
I might prefer the Roku system, but that doesn't mean I recommend the basic Express. In fact, you should absolutely avoid this device at all costs. Its missing power brick and inferior remote make it a non-starter in 2022 and 2023.
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She then said, "I don't like dogs!", again in a very loud voice. Staff are undertrained and incapable of caring for dementia patients. For the most part, they are friendly, but when it comes to doing actual work, they fall short. We caught our caregiver putting my 96-year-old grandmother back to bed in the morning without breakfast or her medicine so that the caregiver could study. None of the caregivers we tried were able to cook simple, nutritious meals, none of them were capable of helping to shower my grandmother, and they failed to provide any stimulating activities for her during the day.

Because of this, we’d recommend obtaining quotes from a few nearby care agencies. It’s likely that you could find a cheaper option than Home Instead. That said, Home Instead does accept long-term care insurance and worker’s comp, which is a big consideration.
Home Instead Senior Care Reviews
People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Home Instead Senior Care based in Mansfield is a very professional, well-organised and genuinely caring company. According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Home Instead. This rating has improved by 2% over the last 12 months.
A franchisee of Home Instead did not investigate a possible burglary after the death of a client. The home health aide, according to security cameras, was shown burglarizing my mother’s apartment on the night she died. Administration failed to act to determine if it was their employee.
Chromecast with Google TV HD leaves the Express in the dust
The lengths to which they go to provide appropriate carers, the efficiency with which the agency is managed and the attention to detail in every aspect are wondrous to behold. We have had about six months involvement with HI in Wimbledon and it has been close to faultless and way beyond my expectations. I must say that l have found this care provider extremely professional and caring. Wasnt an easy decision, I have enjoyed my position, loved the team I worked with..and have had some fabulous clients whom I care deeply about.

Coverage will vary depending on your insurer. Medicare generally doesn't pay for at-home 24-hour care; nor does it pay for personal or homemaker services (i.e., shopping/laundry) if that's the only care that's needed. However, Medicare Part A and/or Medicare Part B may allow for certain home health medical services.
As is natural given the limited experience most clients have with a home care company’s office staff, there were relatively fewer specific mentions of Home Instead’s administrators. These mentions were overwhelmingly positive, however, with owners coming in for special recognition for going above and beyond in ensuring quality care. We needed more hours of coverage for our mom. In addition to private care, we contacted Comfort Keepers and Home Instead.

I do not understand the other reviews regarding the pricing as for the price i pay it is well worth the money and considerably cheap. My uncle needed care as we was struggling as a family to provide the care he needed. They guided us and went though the different options i am pleased that after one year of help that my uncle is happier and in the right hands. Save your money and look for care of your loved one elsewhere. They’re far too overpriced for the standard of care they actually provide. Backup response from local office and head office was zero.
Thank you for your review of your experience with this Home Instead franchise office. We appreciate the service provided to the older adults in your community. Very stressful job mostly because you have to beg people to cover shifts and some of the office staff don't complete their paperwork and you have to go behind them and finish what they did not do. Huge availability of shifts due to shortage of employees.

Their office staff has been have been unbelievably flexible and gracious with our repeated requests for scheduling changes, including many at the last minute. We feel very lucky that we chose Home Instead. Caring for parents as they age is never easy. The help from home care services allows you to maintain your relationship while providing the best care possible.
There are many good home care businesses in the South Bend/Mishawaka area, so please look to one of them rather than Home Instead. Our first caregiver walked in the door drinking a Monster energy drink and never stopped talking the entire 4 hours she was there. This was on a Friday evening and we were in the "winding down" phase of our day. The next caregiver we got was a sweetheart, very gentle with my husband and helpful to me. She suggested I request to have only her on our 3 afternoons a week.

With immense pride i wear my Home Instead badge and feel thankful for the excellent employees that work with me. Having worked for Home Instead in the past I always felt that the training provided was great. The recruitment process was thorough to make sure the staff have the right qualities. Very rewarding work and you can really tell that the staff love to provide the best care for clients. I can only comment on my experience of Home Instead providing care for my mother in Wimbledon.
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